We require a 100% non-refundable payment at the time you place your order. We will inform you when your order is ready to be shipped, with any outstanding balance agreed before delivery including postage. Please email daisyhardcastle@msn.com if you wish to cancel a made to order product and we will see where we are in the production.

We accept the following methods of payment: BACS; Visa, Mastercard, Maestro, Visa Electron and Solo cards